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Process management systems

A perfect process management system ensures the future of your company.

We support you in expanding and securing the future of your process management system. We offer services in the following areas:

Process Management Governance (Process Management Handbook))

Process Roadmap

Building a successful process management system

Tool selection for business process optimization

Process cost accounting


Process management-Governance (process management-Handbook)

Plan, Execute, Control, and Improve Processes Optimally.

Optimizing Business Processes

In times of constant change, it is necessary to define, structure, and optimize the ongoing processes. To systematically capture and improve processes, standards for procedures must be developed. For this, a corresponding Process Management Handbook is essential to support users in today’s time—this handbook lays the foundation for active process management.
The Process Management Handbook describes the process management system of a company. It contains all necessary information, regulations, and guidelines that employees and managers need to assume their role in process management. It significantly differs from a process manual, which is not concerned with the overall system but rather the documentation of individual processes.
The goal of the Process Management Handbook is to provide a foundation for the unification of procedures and the methods to be used.
 

 

System elements of process management

Our Services

  • Support in the creation of a process management handbook
  • Development of the concept and structure of the process management handbook
  • Methodical support in the creation of the process management handbook
  • Design and facilitation of workshops for the development of the process management handbook
  • Ensure compliance with ISO 9001:2015 for the process management handbook, if necessary
  • Support in the creation of a communication concept
  • Integration of know-how in the design and (further) development of PzM systems
  • Conducting GAP analyses of existing process management systems
  • Recommendations for designing process management systems
  • Designing interfaces with other management systems (e.g., quality management systems, project management)
  • Support in the approval of the process management handbook

Your Benefits

  • Structured setup of the process management system
  • Identification of system gaps and their completion
  • Reference material and training materials for role holders in the process management system
  • Guidance and support in applying process management
  • Common language for process management
  • Uniform documentation of the process management system
  • Increased predictability of projects for process management system setup
  • Standardized checklists and forms for user support
     

Process Management Roadmap

Building a Process Management System

Achieving Success through Process Management

With global competition, increasing pressure from competitors, higher client demands, and accelerating technological advancements, companies are facing significant challenges. The ability to meet these challenges in a comprehensive and timely manner is now more important than ever. Proactively responding to these changes and integrating them into the business is crucial. The pathway to success lies in systematic integration of process management. For strong organizations, process management has become an indispensable part of sustainable management.
Process management is an effective and efficient management tool that helps achieve strategic goals and ensures continuous improvement in daily operations. Moving from a functional organizational structure to a process-oriented one requires discipline and perseverance. The process management roadmap offers the ideal path to success.
It is a complete PzM system that is actively practiced and continuously improved, integrated with other management systems (QM, RM, UM, ...).
 

 

Our Services

  • Guidance and methodological support in setting up the PzM system, including project management
  • Bringing in know-how for designing and (further) developing PzM systems
  • Designing and moderating workshops for the establishment of the process management system
  • Leading and motivating the PzM teams
  • Conducting analyses of the existing process management system to identify optimization points
  • Offering recommendations for designing the concept and structure of the process management system
  • Supporting the creation of a communication concept
  • Designing interfaces to other management systems (QM, PjM, RkM, ...)

Your Benefits

  • Structured analysis and setup of the PzM system
  • Identification of system gaps and prioritization
  • Guidance and support in application
  • Targeted, customer-oriented management of business processes within the company
  • Improvement of process flow and cost transparency
  • Measurability and monitoring of Pz performance
  • Increase in productivity through continuous improvement (KVP)
  • Creation of clearly regulated customer-supplier relationships through Service Level Agreements (SLAs)
     

Set up

The requirements for business processes have risen significantly due to global competitive pressure and the increasing complexity of business models. Companies must be able to create integrated business processes and adapt them flexibly to ongoing changes. This requires efficient management of all business processes. 

 

Our Services

Your future process management system is based on a detailed analysis, which we carry out using efficient methods and self-developed tools.

In doing so, we combine:

  • Compliance: Integrating the requirements of laws, decisions, and standards.
  • Performance: Efficient end-to-end processes to meet and exceed customer expectations.

Additionally, we involve your employees in the process design to make the company more sustainably high-performing and successful!
 

Tool Selection for Business Process Optimization

Support in selecting a software for modeling, controlling, and analyzing business processes.

Choosing the best, tailor-made software solution for your processes and recognizing the optimal cost-benefit ratio requires experience and know-how.
After individual concept development, we guide you in workshops for your business process and system analysis. We identify your specific software requirements and assist you in the right selection of a device-independent tool for optimized workflow and high-quality results.

Our Services

  • Independent and neutral determination of the prerequisites and framework conditions for the successful BPM tool selection.
  • Objective and comprehensive view of the market and specific tool providers.
  • Analysis of success factors and obstacles in the criteria catalog for tool provider selection.
  • Definition of the tailor-made criteria catalog (e.g., seamless integration of all existing systems, processes & workflows...).
  • Simplified and optimized handling of processes within the organization.
  • Accompanying quality assurance of the selection process (PoC).

Our Benefits

  • Definition of a joint approach with regard to:
  • Project organization
    • Task allocation
    • Communication
    • Documentation
  • Definition of the intended use and integration capabilities of business process systems and workflow software
  • Development of a criteria catalog, preliminary selection (long list) and final selection (shortlist) of tool providers
  • Contribution of our know-how during the evaluation phase

Process Cost Accounting

Connecting Process Management and Accounting for Greater Transparency.

At the core of process cost accounting is the activity-based allocation of overhead costs to products and customers. This provides an improved basis for strategic decisions regarding customer segmentation, product and pricing strategies, and enables more effective control of cost or profit centers.

 

 

Structure of Process Cost Accounting

  • Step 1: Differentiation of Main Processes
    • Identification of cost drivers
  • Step 2: Identification of Subprocesses in Cost Allocation
  • Step 3: Consolidation of Subprocesses into Main Processes
    • Calculation of process cost rates

       

Objectives of Process Cost Management

  • Activity-based allocation of steadily increasing overhead costs to cost objects
  • Planning and controlling of overhead costs (e.g., simulations of the impact of new products on capacities and costs per cost center)
  • Improvement of product costing (evaluation of cost shares from various cost centers within an integrated overall process) instead of arbitrary allocation of overheads based on the watering-can principle
  • More accurate calculation of customer-related costs and contribution margins as a decision-making basis for strategic customer segmentation
  • Capacity management

Traditional Cost Breakdown

Process-Based Allocation of Overhead Costs

Our Services

  • Presentation of the concept and joint customization according to your requirements
  • Moderation and facilitation of necessary workshops on process and system analysis
  • Support in selecting suitable IT tools for process cost accounting
  • Presentation, coordination, and agreement on the results
  • Assistance with the implementation of the developed concept
  • Support during implementation to achieve the planned results