We understand Operational Excellence (OPEX) as a holistic system for significantly increasing corporate performance. Our approach includes two focal points: On the one hand, we support companies in quickly achieving strategic and operational key figures in acute challenges. With experience and focus, we quickly identify potentials, coordinate measures, and closely accompany their implementation with the organization (Task Force Approach).
On the other hand, we help companies achieve a sustainable value creation system by establishing systems and routines that secure robust processes and enable continuous improvements (Excellence Systems). Our focus is on guiding organizations from reactive troubleshooting to stable and efficient corporate processes. Especially in uncertain economic times, this increases the necessary transformation capability and secures sustainable business success in the market. We place particular emphasis on optimizing internal company interfaces to create an agile, effective foundation for the operationalization of strategies.
All our consulting is based on high expertise, effective measures, and emotional process support – a combination that makes change successful.
Excellence Systeme
Sustainable and Continuous Performance Improvement
Design and implementation of systems and routines that enable stable and efficient business processes.
Sustainable establishment and coaching of improvement routines (e.g., shop floor management, value stream management, Hoshin Kanri).
Consistent implementation of operational business strategy and strategic targets.
With our Task Force approach, we specifically support companies in acute challenges such as issues in cost structure, declining sales, delivery or quality problems, or even growth challenges. The areas of action can vary depending on the situation across all business areas – from core value creation processes to logistics and supply chain to quality areas, maintenance, or administrative functions. The focus is on the rapid identification of potentials that are crucial to stabilize the situation and initiate sustainable improvements. Together with the relevant internal stakeholders, we develop tailored solutions and a clear implementation plan. We closely accompany the implementation to ensure that the measures are effective and impactful. Our approach combines experience, structure, and pragmatism to get companies back on track in challenging situations.
The starting point for optimization is a T&O assessment, which serves as the basis for further optimization. Assessment results are financially and operationally measurable improvement goals in project form that can be implemented immediately and often without capital investment.
The financial project results are usually several times higher than the investments made for them.
Our Services
- Inventory and assessment of the current state
- Development of action areas, prioritization for short-, medium- and long-term improvements
- Use of methods and tools that ensure systematic and traceable processing (value stream mapping and design, waste analysis, Gemba problem solving, Six Sigma tools,
- Gemba walk, 5S, setup optimizations (SMED), TPM, line balancing, Kanban, push & pull principles, maturity evaluation etc.)
- The T&O experts can take on various roles depending on the task: consultant, trainer, coach, auditor
- Formulation of an action plan with cost/benefit consideration, scheduling and resource allocation – including action tracking
We are also happy to support you in implementation, either as interim managers, project leaders, or by supporting an in-house project management
Your Benefits
- Traceable and systematically developed presentation of the status, possible improvements, opportunities, and risks
- Financially and operationally measurable improvement goals in project form that can be implemented immediately and often without capital investment.
- Project plan for the implementation of the necessary measures
With our approach to realizing stable processes and routines up to excellence systems, we support companies in sustainably strengthening their strategic and operational alignment and enhancing their long-term ability to improve and transform.
If you notice that your processes are becoming increasingly stable, troubleshooting in your company is decreasing, and the organization is continuously evolving – then you are on the right track. Especially in a crisis-ridden world, where economic conditions are changing rapidly, this is a prerequisite for remaining competitive in the medium and long term.
The establishment of excellence can begin in small pilots or seed cells, for example in production, and extend to comprehensive, global excellence systems. These systems help the organization remain adaptable, develop a common language, and avoid duplicate structures or unnecessary effort through parallel approaches. It is essential to avoid creating isolated island solutions, but rather to develop the organization as a whole in a targeted manner and without friction losses.
Our goal is for all relevant employees in the company to develop a clear understanding of how their individual contribution to achieving the corporate strategy looks. Thus, excellence systems enable a sustainable, targeted development of the entire company – efficient, integrated, and future-oriented.
Our Services
- Evaluation of your own Lean and Excellence maturity (Based on extensive benchmarking and best-practice knowledge)
- Development of action areas and design of target images and implementation roadmaps with prioritization for short-, medium-, and long-term improvements
- Use of methods and tools that ensure systematic and sustainable implementation (e.g. value stream mapping and design, Hoshin Kanri, shop floor management, quality control circles, Lean Admin, Kata Coaching, project and process management, etc.)
- The T&O experts can take on various roles depending on the task: consultant, trainer, coach, auditor.
- Planning and execution of change management & development of training programs
We are also happy to support you in implementation, either as interim managers, project leaders, or by supporting an in-house project Management
Your Benefits
- Traceable and systematically developed representation of the status, possible improvements, opportunities, and risks
- Development and agreement on target images as well as metrics for success assessment
- Established improvement routines (e.g. Hoshin Kanri, shop floor management, etc.)
- Clear implementation roadmaps for carrying out the necessary measures
- Change and communication plans